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Getting the Kinks Out — A Reminder About Process Developement

Imagine a nice piece of lumber – sturdy and dry, ready to be of service in any construction project. It’s strong, and it will be strong every day. Good ol’ reliable lumber. Now cut that lumber on an...

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Let’s Talk Information Architecture

Right now I’m working on a Web site that had grown “organically” (which is a polite way to describe sites that are huge because of the random addition of content with no information structure in...

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Why More Isn’t Always Better

Hey Web site Functionally Junkies, I’m talking to you this time. You know who you are – if an image is on a Web page you want it animated. If we’re streaming content onto one page, you suddenly want it...

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Getting Your Message Out in Multiple Tech Platforms

So we’re in an environment right now where your customers answer the phone on their TVs, turn on their cars from their phones, and listen to the radio on their computers. Somehow you are in the unlucky...

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